Privacy and security

Privacy Policy

Your privacy is important to us. Learn how we protect and handle your personal information.

Effective Date: January 1, 2025

Right Hand Studios ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for photography and videography services.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name, email address, and phone number
  • Mailing address for print orders and service delivery
  • Payment information (processed securely through third-party providers)
  • Event details, dates, and locations for photography/videography services
  • Communication preferences and special requests

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide photography and videography services
  • Process orders and payments for prints and products
  • Communicate about bookings, orders, and service updates
  • Send newsletters and promotional materials (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our business (payment processors, shipping companies, etc.)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, sale, or transfer of business assets
  • With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission and storage
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through industry-standard providers

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Third-Party Services

Our website and services may integrate with third-party platforms such as:

  • Payment processors (Stripe) for secure transactions
  • Email service providers for communications
  • Analytics services to improve our website
  • Social media platforms for content sharing

These third parties have their own privacy policies, and we encourage you to review them.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client photos and videos are typically stored for a minimum of one year after delivery, with extended storage available upon request.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Right Hand Studios

West Bloomfield, MI 48323

Email: benjamin@righthandstudios.org

Phone: (248) 667-1337